Frequently Asked
Questions

Yes — River Rock is completely free to download and play. You receive a generous welcome chip balance on sign-up, and you can continue playing indefinitely without spending a penny. There are no mandatory purchases, subscriptions, or paywalls blocking the core experience.

No. River Rock is a social casino for entertainment purposes only. All chips and credits within the app are virtual currency with absolutely no real-world monetary value. You cannot deposit, wager, or withdraw real money — ever. This is a fun, risk-free experience by design.

River Rock launches with 100+ games across multiple categories — classic three-reel slots, modern video slots with bonus rounds, jackpot slots, blackjack, roulette, and video poker. Our team adds brand-new titles every week, including seasonal events and limited-time specials, so there is always something fresh to play.

Once River Rock is available on the App Store, simply download the app and tap "Sign Up". You'll choose a username, pick an avatar, confirm your age (18+), and claim your welcome chip bonus. The whole process takes less than two minutes — then you're straight into the game lobby.

River Rock is currently an iOS-exclusive app. An Android version is on our product roadmap and we're working hard to bring it to Google Play as soon as possible. To be notified when Android launches, contact us and we'll add you to the update list.

Tap the heart icon displayed on any game card in the lobby or on the game's detail page. Your favourited games are saved to your profile and accessible from the Favourites tab, so your go-to games are always one tap away.

No. All chips and credits you win inside River Rock are virtual and exist solely for entertainment purposes. They have no monetary value, cannot be transferred to another player, and cannot be exchanged for real money, goods, or prizes of any kind. Winning big feels great — but it's all part of the fun.

River Rock is intended for users aged 18 and older. Age verification is required during the account creation process, and we take age restrictions seriously. If we discover an account belonging to a user under 18, it will be removed immediately in accordance with our Privacy Policy.

Yes. All data transmitted to and from River Rock is encrypted using TLS, and data at rest is secured using industry-standard encryption. We conduct regular security reviews and limit internal access to user data strictly on a need-to-know basis. For full details, see our Privacy Policy.

You can reach our support team by emailing support@riverrockapp.com or by filling in the form on our Contact Us page. We aim to respond to all enquiries within 24 business hours, Monday through Friday.