Privacy Policy
Last updated: June 2025
This Privacy Policy describes how River Rock ("we", "us", or "our") collects, uses, and protects information about you when you use the River Rock mobile application. By using the app, you agree to the practices described in this policy.
1. Information We Collect
Account Information: When you create an account, we collect your chosen username, email address, and date of birth (for age verification purposes). This information is necessary to operate the service and ensure compliance with our 18+ policy.
Usage Data: We collect data about how you use the app, including games played, session duration, in-app interactions, and feature usage patterns. This data helps us understand how to improve the experience.
Device Information: We collect technical information about your device, including device model, operating system version, IP address, and advertising identifiers. We collect only what is necessary to operate, secure, and improve the service.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service delivery and personalisation — to operate the app, maintain your account, and personalise game recommendations.
- Service improvements — to analyse usage patterns and improve game performance, stability, and features.
- Communications — to send service notifications, security alerts, and updates about River Rock (you may opt out of marketing communications at any time).
- Customer support — to respond to your enquiries and resolve issues effectively.
We do not use your data for purposes unrelated to the River Rock service.
3. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share data in limited circumstances:
- Trusted service providers — such as hosting, analytics, and crash reporting providers who are contractually bound to protect your data and use it only for the services they provide to us.
- Legal requirements — we may disclose information if required to do so by law, regulation, or valid legal process.
4. Data Security
We take the security of your data seriously. All data transmitted to and from River Rock is encrypted in transit using TLS (Transport Layer Security). Data stored on our servers is secured using industry-standard encryption. We conduct regular security reviews, apply the principle of least privilege for internal data access, and keep software and infrastructure up to date with security patches.
5. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you.
- Correction — request that inaccurate or incomplete data be corrected.
- Deletion — request that your personal data be deleted from our systems.
- Opt-out — opt out of non-essential communications at any time via in-app settings or by contacting us.
To exercise any of these rights, contact us at privacy@riverrockapp.com.
6. Children's Privacy
River Rock is intended for users aged 18 and older. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that we have collected data from a user under 18, we will delete that data promptly and terminate the associated account. If you believe a minor has provided us with personal information, please contact us immediately at privacy@riverrockapp.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes via in-app notification or email. The "last updated" date at the top of this page always reflects the most recent revision. Continued use of the app following notification of changes constitutes your acceptance of the updated policy.
8. Contact Us
For any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact our privacy team at privacy@riverrockapp.com. We will respond to all privacy-related enquiries within a reasonable timeframe.